The shipping point for dry goods, chocolate products and equipment is Gurnee, Illinois 60031; and Chicago, Illinois 60609 for frozen goods.
Orders for dry goods, chocolate and equipment may be combined on a single Purchase Order. Orders for frozen goods require a separate Purchase Order.
Generally, orders are shipped within 24 hours of receiving the order - actual lead times will vary depending upon destination, transit times, and product availability.
All orders are shipped via LTL Common Carrier or Parcel Service. IFI will determine the most appropriate shipping method for each shipment based upon the quantities purchased, weather conditions and customer delivery requirements. We may be required to pack chocolate or other perishable products with thermal packaging and refrigerants or ship via refrigerated carrier during warmer months.